Terms and Conditions

Last updated June 04, 2024

Your use of the web sites on which these terms reside (including, without limitation, mobile websites) (collectively, the “Site”), and the content and services at this Site are subject to these Terms of Use (or “Terms”), which we may update from time to time. Please read these Terms carefully before using this Site. The Site is owned or controlled by Riviera Mushrooms. By accessing this Site in any way, including, without limitation, browsing this Site, using any services, and/or submitting information to Riviera Mushrooms, you agree to and are bound by the terms, conditions, policies and notices contained in these Terms, including mandatory arbitration on a non-class basis, waiver of a right to a jury trial, disclaimers of certain warranties, and a choice of California law.

The terms “we,” “us” and “our” refer to Riviera Mushrooms and any of its affiliated companies as appropriate to the context. “You” refers to any person accessing and/or using the Site.

From time to time we may update this Site and these Terms. Your use of this Site after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. Riviera Mushrooms may, in its sole discretion, and at any time, discontinue this Site or any part thereof, with or without notice, or may prevent your use of this Site with or without notice to you. You agree that you do not have any rights in this Site and that Riviera Mushrooms will have no liability to you if this Site is discontinued or your ability to access the Site or any content you may have posted on the Site is terminated.

Riviera Mushrooms Content

Content on this Site that is provided by Riviera Mushrooms or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing (“Riviera Mushrooms Content”) is the property of Riviera Mushrooms and its licensors, and is protected under trademark, copyright, and other intellectual property laws. Nothing contained on this Site should be construed as granting any license or right to download or use any Riviera Mushrooms Content.

You agree not to download, display or use any Riviera Mushrooms Content located on the Site for any purpose, in connection with products or services that are not those of Riviera Mushrooms, in any other manner that is likely to cause confusion among consumers, that disparages or discredits Riviera Mushrooms and/or its licensors, that dilutes the strength of Riviera Mushroom's or its licensor’s property, or that otherwise infringes Riviera Mushroom's or its licensors’ intellectual property rights. You further agree to in no other way misuse any Riviera Mushrooms Content that appears on this Site.

Use of the Site and Posting Policy

The following requirements apply to your use of the Site: (a) you will not use any electronic communication feature of the Site for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful, all as determined by Riviera Mushrooms in its sole and absolute discretion; (b) you will not upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights; (c) you will not collect or store personal data about other users; (d) you will not use the Site for any commercial purpose not expressly approved by Riviera Mushrooms in writing; (e) you will not upload, post, email, or otherwise transmit any advertising or promotional materials or any other form of solicitation or unauthorized communication; (f) you will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide our Copyright Agent with the following information:

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

(b) a description of the copyrighted work or other intellectual property that you claim has been infringed;

(d) your address, telephone number, and email address;

(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;

(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident. Our copyright agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:

RivieraMushrooms@gmail.com

We suggest that you consult your legal advisor before filing a notice with our copyright agent.

We may, in appropriate circumstances and in our sole discretion, prohibit users who may be repeat infringers from accessing the Site or making submissions.

Accounts, Passwords, and Security Certain areas of the Site require registration or otherwise ask you to provide information to participate in certain features or access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Site, or any features at all.

If the Site requires you to create an account or otherwise submit information, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. During the registration process, you will be asked to enter your name and valid e-mail address and choose a password. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify Riviera Mushrooms immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Site. Riviera Mushrooms is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge, and is not responsible for any delay in shutting down your account after you have reported a breach of security to us.

Representations and Limitations of Liability To the extent permitted by the applicable law, Riviera Mushrooms makes no representations about the reliability of the features of this Site, the Riviera Mushrooms Content, User Content, or any other Site feature, and disclaims all liability in the event of any service failure. You acknowledge that any reliance on such material or systems will be at your own risk. Riviera Mushrooms makes no representations regarding the amount of time that any Riviera Mushrooms Content or User Content will be preserved.

Riviera Mushrooms does not endorse, verify, evaluate or guarantee any information provided by users and nothing shall be considered as an endorsement, verification or guarantee of any User Content. You shall not create or distribute information, including but not limited to advertisements, press releases or other marketing materials, or include links to any sites which contain or suggest an endorsement by Riviera Mushrooms without the prior review and written approval of Riviera Mushrooms.

THIS SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE, OR ANY INFORMATION, CONTENT, MATERIALS OR PRODUCTS (INCLUDING SOFTWARE) THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL RIVIERA MUSHROOMS (INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS OR PROGRAMMERS) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE OR ANY PRODUCTS OR SERVICES AVAILABLE THEREON, NOR SHALL KIND BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND RIVIERA MUSHROOM’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS, OR SERVICES. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO A NEGLIGENT ACT, WILL RIVIERA MUSHROOMS OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DAMAGE OF ANY KIND THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, EVEN IF RIVIERA MUSHROOMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU DOWNLOAD ALL MATERIAL AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; AS A RESULT, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU IN WHOLE OR IN PART, AND THE ABOVE LIMITATIONS SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENTS ARE THE RESULT OF OUR NEGLIGENT, FRAUDULENT OR RECKLESS ACTS(S) OR INTENTIONAL MISCONDUCT.

ANY PRODUCTS AND/OR SERVICES DESCRIBED ON THE SITE ARE OFFERED IN JURISDICTIONS WHERE THEY MAY BE LEGALLY OFFERED FOR SALE. THE INFORMATION ON THE SITE IS NOT AN OFFER OR SOLICITATION BY ANYONE IN ANYONE IN ANY JURISDICTION IN WHICH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE, OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE A SOLICITATION.

Third Party Websites

This Site may hyperlink to sites not maintained by or related to Riviera Mushrooms. Such hyperlinks are provided as a service to users and are not sponsored by or affiliated with this Site or Riviera Mushrooms, and Riviera Mushrooms does not endorse and makes no representations or warranties about the content, completeness, or accuracy of those third party sites. Information you submit at a third party site accessible from this Site is subject to the terms of that site’s privacy policy, and Riviera Mushrooms has no control over how your information is collected, used, or otherwise handled.

Jurisdiction; United States Only

The Site, services, and products offered on the Site are intended only for users in the United States. By accessing or using the Site, you acknowledge and agree that the Site is controlled and operated by Riviera Mushrooms from within the United States, and that information collected through the Site (including personal data) will be stored and processed in the United States. Please be advised that through your continued use of this Site, you are consenting to such transfer and the application of the laws of the United States and/or the State of California with respect to any dispute arising from or related to the Privacy Policy and/or the processing of your personal data, which laws may not be as protective as those of your home jurisdiction. We may limit the availability of the Site, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. These Terms will be governed by and construed in accordance with the laws of California without regard to conflicts of laws principles.

Miscellaneous

Both you and Riviera Mushrooms acknowledge and agree that no partnership is formed and neither of you nor Riviera Mushrooms has the power or the authority to obligate or bind the other.

On certain areas of our Site, you may be given the ability to provide us with personally identifiable information. Please read our Privacy Policy for more information about our information collection and use practices.

The failure of Riviera Mushrooms to comply with these Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state, provincial/territorial, or local governmental authorities or for any other reason beyond the reasonable control of Riviera Mushrooms, shall not be deemed a breach of these Terms.

If Riviera Mushrooms fails to act with respect to your breach or anyone else’s breach on any occasion, Riviera Mushrooms is not waiving its right to act with respect to future or similar breaches.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute a binding agreement between you and Riviera Mushrooms, and are accepted by you upon your use of the Site or your account. These Terms constitute the entire agreement between you and Riviera Mushrooms regarding the use of the Site and your account. By using the Site you represent that you are the age of majority in your jurisdiction, are capable of entering into a binding agreement, and that you agree to be bound by these Terms.

If you breach any provision of these Terms or our Privacy Policy you may no longer use the Site. We may, in our sole discretion, change, suspend or terminate, temporarily or permanently, the Site or any part thereof or any of its features at any time, for any reason, without any notice or liability to you or any other entity. If these Terms or your permission to use the Site is terminated by us for any reason, the agreement formed by your acceptance of these Terms will nevertheless continue to apply and be binding upon you in respect of your prior use of the Site and anything relating to or arising from such use. If you are dissatisfied with the Site or with these Terms or Privacy Policy, then your sole and exclusive remedy is to discontinue using the Site. The Riviera Mushrooms Content, Representations, and Limitations of Liability, Indemnity Jurisdiction and Miscellaneous provisions in this agreement shall survive any termination of these Terms.

Terms of Sale
These Terms of Sale (these “Terms of Sale”), in addition to our Terms of Use govern your purchase of product(s) on this website, including through the mobile version hereof (collectively, this “Site”). This Site and its related services and applications (collectively, this “Service”) is being offered by Riviera Mushrooms (“we”, or “us”). Riviera Mushrooms may, in its sole discretion and at any time, modify, suspend or discontinue these Terms of Sale and/or this Site or specific portions of it. Your purchase of one or more products on this Site constitutes your agreement with Riviera Mushrooms to be bound by, and to act in accordance with, these Terms of Sale and the Terms of Use.

Ordering

Orders for in-stock merchandise are generally processed and shipped within 1-5 business days. If you select a priority shipping method during the checkout process, your order will be prioritized.

The purchase of products and services on the Site is subject to availability. If merchandise is currently out-of-stock, we will attempt to flag that on the Site. In the unlikely event that an item you order is out of stock, our Customer Care team will contact you and you will have the option to either place an updated order (without the out of stock item) or cancel the entire order without charge. In either case you can request to be notified by email when the product is back in stock.

Orders will only be shipped and delivered to addresses located within the United States. An order may only be shipped to one delivery address.

The merchandise you order may arrive in more than one box, but you will not incur any additional shipping charges under such circumstances. The total charges for all shipments, including the shipping charges, will equal the total for the entire order stated during the checkout process.

Shipping

A shipment confirmation containing the tracking number will be emailed to you when your order ships.

Risk of Loss; General Prohibitions

THE RISK OF LOSS SHALL PASS TO YOU AS SOON AS YOUR ORDER IS DELIVERED TO THE DELIVERY ADDRESS YOU PROVIDE DURING THE CHECKOUT PROCESS. IT IS YOUR SOLE RESPONSIBILITY TO PROVIDE A SAFE AND CORRECT SHIPPING ADDRESS ACCESSIBLE TO COMMON CARRIERS. YOU HEREBY RELEASE US FROM ANY AND ALL LIABILITY IN THE EVENT YOU (A) PROVIDE AN INCORRECT DELIVERY ADDRESS DURING THE CHECKOUT PROCESS AND/OR (B) FAIL TO COLLECT THE MERCHANDISE FROM THE DELIVERY ADDRESS YOU PROVIDE DURING THE CHECKOUT PROCESS.

Payment Methods

Your credit card will be charged when your order is shipped. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable to you for any delay or non-delivery of your order.

If you wish to purchase any product or service made available through the Site, you may be asked to supply certain information relevant to your transaction, including without limitation your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant us or the third party collecting that information on our behalf the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction.

Cancellations

Once you submit an order on the Site, we can’t guarantee changes or cancellations, because of the speed and efficiency of our order processing and fulfilment. If you would like to make changes to, or cancel, your order, please contact Customer Service at:

E-Mail: rivieramushrooms@gmail.com

Any cancelled order will be promptly refunded.

Returns & Refunds

We absolutely love our jerky, and we’re confident that you will too! At Riviera Mushrooms, we craft delicious and wholesome foods made from ingredients you can see & pronounce®. Stringent measures are taken to ensure the integrity of our product, from sourcing our quality ingredients, to the second you take your first bite! If you are unsatisfied with your purchase from rivieramushrooms.com, you may return the product within fifteen (15) days of your receipt of the product. All we ask is that the product is not used, opened or expired and in the same condition in which it was received, in the original box and/or packaging, and with the purchase receipt. Once the product is received, Riviera Mushrooms will exchange or replace the product, or issue a refund for the price paid for the item (minus any applicable shipping or handling). For instructions on how to file a claim under our guarantee, please send an email to rivieramushrooms@gmail.com.

If you are returning an online purchase given as a gift, we can only refund the credit card on file.

We reserve the right to deny a refund or credit if the returned merchandise does not comply with these Terms of Sale.

Prices

All prices shown on the Site are in U.S. Dollars and are exclusive of applicable sales tax. Sales tax is calculated based on the shipping address on your order.

We reserve the right to change prices at any time without notice to you, provided that any changes made after your order is submitted will not apply retroactively. Subscription orders are deemed to be submitted as of the date of each shipment.

Pricing and Description Errors

We do our best to describe every item, product or service offered on the Site as accurately as possible. However, we do not warrant or guarantee that product descriptions, specifications, or pricing on our Site is complete, accurate, reliable, current or error-free. In the event of any errors relating to the pricing or specifications of any item, product or service, Riviera Mushrooms shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other payment account prior to cancellation, we will issue a credit to your account in the amount of the charge. Additional terms may apply. If a product you purchased from us is not as described, your sole remedy is to return it in unused condition, complete and undamaged, in the original packaging.

Discounts and Promotions

We occasionally offer discounts and coupons codes. While the terms and conditions for each promotion will vary, most of our offers last for a limited time, and have associated promotional codes that can only be used once per customer and cannot be combined with other offers. Promotional shipping offers will apply to orders that meet the particular promotional guidelines, such as the applicable merchandise total (before tax and shipping/handling charges are applied) and the requirement that the order be shipped to a single address. Generally, shipping promotions will only apply to standard shipping, unless otherwise noted. We reserve the right to reject or cancel any order that does not comply with these terms and conditions. In the event of any inconsistency between the discount code terms and conditions and these Terms of Sale, the discount code terms and conditions shall prevail.

Wholesale

If you are a reseller or are buying in bulk for an organization, company or event, contact us at rivieramushrooms@gmail.com. You’ll be able to purchase our jerky at exclusive prices (plus, we throw in free samples of new flavors and promotional goodies).

There is no minimum purchase requirement. We endeavor to process orders in 1-3 business days. Shipping costs are subject to change. Please note, we do not extend credit terms.

Terms and Conditions

Subscribe to hear about new products • Don’t miss out!

Privacy Policy, Shipping Policy,
Return Policy, Terms and Conditions